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Helping Clients
          Our Presence  Highlights  World is  Transition to  There is  Strategic  Accomplishing  Transitioning  Climate  Accelerating  Water Use &  Cultivating  use Structured  GRI  GHG  List of
            Across  and Progress  Influencing  Climate- aligned  Always a  through  to Climate  Positive  Waste  Culture of         Assurance                48
           the Globe  on Goals  Our Journey  World  Better Way  Framework  Actions  Aligned Business  Commitments  Change  Management  Shared Value  Environmental Data  Index  Statement  Abbreviations
                                                                                                                     for Risk Aversion


         GHG Assurance Statement











                                                                                                robustness of the data management system, information flow, and controls;
                                                                                                  TUVI examined and reviewed the documents, data, and other information made available by ‘EXL’
                                                                                                for direct and indirect GHG emission;
                                                                                                  TUVI conducted interviews with key representatives, including data owners and decision-makers
                                                                                                of ‘EXL’;
                                                                                                  TUVI verified sample-based checks of the processes for generating, gathering, and managing the
                                  Independent Assurance Statement                               quantitative data and qualitative information included in the GHG data/ sustainability report for the
                                                                                                reporting period
                                                                                                  Evaluation of the internal quality assurance procedures and results

                                                                                              The scope of verification comprised of the assessment of reported data, GHG excel worksheets, bills,
                                  Introduction and Engagement                                 monitoring records,  publicly  available data,  assumptions,  and processes,  along with exhaustive
                                  ‘Exl Service.com (India) Private Limited’ (hereafter EXL) commissioned TUV India Private Limited (TUVI)   interviews with  members of  management  (persons responsible  for  data collection  and  processing) at
                                  to conduct the independent assurance of GHG emission, which includes a “limited level of assurance” of   ‘EXL.’ Data  and  documents have been  provided  via the dedicated worksheets,  publicly  available
                                                                                              references, bills which was verified and found consistent with the ‘EXL’s GHG data/ sustainability report.
                                  direct, indirect emissions. This assurance engagement has been conducted against the GHG protocol
                                  methodology & standards of ISO 14064-1 and ISAE 3000 (revised), ISAE 3410 (GHGs) to verify ‘EXL’   The below table shows the sources of GHG emission with the Emission Factor.
                               Greenhouse Gases Verification   (revised), ISAE 3410 (GHGs), and GHG Protocol. This responsibility includes identifying relevant GHG   Electricity   1624   kg CO2e/ kg of ref    Central Electricity Authority, India
                                                                                              Source:
                                  GHG emissions. The verification was conducted during May 2022 remotely via the MS team app. The
                                  GHG data/ sustainability report covers ‘EXL’s GHG emission information from 01 st  January 2021 to 31 st
                                                                                              GHG source
                                                                                                                  Info/sources
                                                                                                     Emission  EF Unit
                                  December 2021.
                                                                                                     Factor (EF)
                                                                                                                  Derived from IPCC Emission Factors Database 2006
                                                                                              Diesel
                                                                                                     2.689
                                  Management’s Responsibility
                                                                                                          kg CO2e/ lit
                                                                                              Petrol
                                                                                                          kg CO2e/ lit
                                                                                                     2.274
                                  ‘EXL’s management  is responsible for  the accurate  preparation  of  all information/data disclosures in
                                                                                                                  IPCC 5 th  Assessment Report
                                                                                              HFC 134
                                                                                                     1300
                                                                                                          kg CO2e/ kg of ref
                                  GHG data/  sustainability report  in accordance  with the criteria stated  in the  ISO 14064,  ISAE 3000
                                                                                                     12400
                                                                                              HFC 23
                                                                                                          kg CO2e/ kg of ref
                                                                                              HFC 407
                                  inventory, monitoring,  quality control (QA/  QC)  measures for  data  accuracy,  data  aggregation,
                                                                                              HFC 410
                                                                                                     2088
                                                                                                          kg CO2e/ kg of ref
                                  calculation,  and data  disclosure. ‘EXL’  is  responsible for  designing,  implementing,  and maintaining
                                  systems and processes relevant for preparing the GHG data/ sustainability report in such a way that it is
                                                                                                     0.79
                                                                                              India
                                                                                                          tCO2 / MWh
                                                                                              Philippines
                                                                                                     0.512
                                                                                                                  Institute for Global Environmental Strategies (2022)
                                  free of intended or unintended – material misstatements. TUVI undertook the assurance engagement of
                                                                                                          tCO2 / MWh
                                                                                              Colombia
                                                                                                     0.323
                                  the GHG data/ sustainability report in accordance with the terms of the contract.
                                                                                                          tCO2 / MWh
                                                                                                                  2020 European Residual Mix, Association of Issuing Bodies
                                                                                                     0.59511
                                                                                                          tCO2 / MWh
                                                                                              Czech Republic
                                  Scope, Boundary and Limitations of Assurance
                                                                                                     0.31068
                                                                                              Romania
                                                                                                                  (AIB)
                                                                                                          tCO2 / MWh
                                                                                              Bulgaria
                                                                                                     0.43737
                                  The scope  of  the  assurance  includes the verification  of  the  direct  and indirect  GHG emissions.  In
                                                                                                          tCO2 / MWh
                                                                                                                  UK Government GHG Conversion Factors for Company
                                                                                              United Kingdom  0.21233
                                                                                                          tCO2 / MWh
                                  particular, the assurance engagement included the following:
                                                                                                                  Reporting, Ver. 02, 2021, UK Electricity
                                  Verification of the application of  the  input  parameters,  associated  emission factors,  and  principles of
                                                                                              South Africa
                                                                                                     1.06
                                                                                                          tCO2 / MWh
                                                                                                                  Eskom Integrated Report, 31 March 2021, Page 127
                                  calculation as mentioned in ISO 14064-1, ISAE 3000 (revised), ISAE 3410 (GHGs), and GHG protocol
                                                                                                                  USEPA eGRID Summary Tables 2020, Dated January 2022
                                                                                                     0.189012
                                                                                              United States
                                                                                                          tCO2 / MWh
                                                                                              (NY)
                                     Verification of quality of GHG information presented in the GHG data/ sustainability
                                   
                                                                                                     0.205523
                                                                                              United States
                                                                                                          tCO2 / MWh
                                     report over the reporting period
                                                                                              (CA)
                                  ‘EXL’ applies the operational control approach for the consolidation of emissions. All ‘EXL’ facilities in
                                                                                                     0.55302
                                                                                              United States
                                                                                                          tCO2 / MWh
                                  India (27), Philippines (08), United States (16), South Africa (02), Colombia (02), Czech Republic (01),
                                                                                              (CO)
                                  Romania (01), Bulgaria (01) and United Kingdom (01) were considered as a part of boundary for GHG
                                                                                              United States (CT) 0.240313
                                  verification.
                                                                                                          tCO2 / MWh
                                                                                              United States (IN) 0.702841
                                                                                                          tCO2 / MWh
                                  Our engagement did not include an assessment of the adequacy or effectiveness of ‘EXL’s strategy or
                                                                                                          tCO2 /MWh
                                                                                              United States (FL) 0.382015
                                  management of GHG-related  issues.  During the assurance  process,  TUVI  did  not come across
                                                                                              United States
                                                                                                     0.734094
                                                                                                          tCO2 / MWh
                                  limitations to  the scope  of  the  agreed assurance engagement. No external stakeholders were
                                                                                              (MO)
                                                                                              United States (NJ) 0.223304
                                  interviewed as a part of this engagement.                   United States (TX) 0.388955   tCO2 / MWh
                                                                                                          tCO2 / MWh
                                  The GHG emissions were calculated for  Scope-3  category  1,  5,  6  and  7  of  the GHG Protocol as   United States (KS) 0.364779   tCO2 / MWh
                                  tabulated under the para “Conclusion”.                      United States (PA) 0.316381   tCO2 / MWh
                                                                                              United States
                                                                                                     0.233101
                                  Verification Methodology                                    (SC)        tCO2 / MWh
                                  During the assurance engagement, TUVI adopted a risk-based approach, concentrating on verification   United States (UT) 0.710008   tCO2 / MWh
                                  efforts related to GHG sources (direct and indirect) with the agreed level of GHG emission. TUVI has   Steam   0.308   kgCO2/kWh   ADEME, Bilan Carbone Entreprises et Collectivités, Guide des
                                  verified the statements  and claims  made in the  GHG  data/  sustainability  report  and assessed  the   Facteurs d'Emissions Version 5.0, Calcul des facteurs
                                  robustness of the underlying data management system, information flow, and controls. In doing so:   Paper   0.914   tCO2/ton of paper   d'émissions et sources bibliographiques utilisées, 2007
                                                                                                                  DEFRA 2021
                                      Agreement  on the assurance  level,  objectives,  criteria,  organizational scope, relevance,  and   Food Waste   0.57   tCO2/ton of food
                                     materiality thresholds;
                                      TUVI verified the GHG emission reported in the GHG data/ sustainability report and assessed the   Bottled drinking   0.1042   kg CO2/lit   http://ohyo.me/assets/ohyo_carbon_footprint_report_2013.pdf;
                                                                                              water
                                                                                                                  September 2013; Page 2
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