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TRANSFORMING TRANSFORMING TRANSFORMING
SUSTAINABILITY REPORT FY 2023 COMMUNITIES THE PLANET THE WORKPLACE

Managing community relations through consultation framework

We give shape to the three pronged
strategy of No Harm to Communities, Localised community engagement Collaboration with communities Local capacity building
Building Trust and Benefit Sharing by
actively engage with our host Identifying the affected communities Need Assessment Handholding & capacity building
communities throughout the lifecycle of
our projects, from planning to site
closure and beyond. Our approach is to Implmenting Stakeholder Engagement Plan Tailored project design Grievance Redressal
co-create positive alternatives so that
livelihoods and living conditions improve
over time, and communities become Information sharing Optimised investment Reporting & communications
economically independent.

By seeking community input and
implementing targeted investments, we
aim to foster positive relationships, Across all our businesses, we follow a findings and subsequent actions interactions, which proves crucial in the
address concerns, and contribute to localized community consultation and communicated back to relevant event of staff rotation or turnover. This
sustainable development. need assessment route. We actively stakeholders for their input. To ensure practice safeguards the interests of
engage in open dialogues with continuity and transparency, we maintain both the community and the company.
communities residing near our mines, comprehensive records of all community
Our strategy around building and maintaining facilities, and proposed projects, to meetings, commitments, and significant
‘Social license to Operate’ rests on these understand their developmental and
foundational elements livelihood needs and design appropriate
interventions. Such a direct engagement
Building trust approach recognizes each community’s
unique needs and aspirations. Through 52 100%
• Open and consistent communication this approach we empower communities,
• Stakeholder engagement promoting local capacity-building, and
• Grievance management ensuring that the community's needs and Production assets with community
expectations are met. Assets consultations
No harm to communities

• Health, Safety, Environmental impacts Two-way communication mechanisms
• Loss of land and resettlement are in-built into the system whereby there
• Human rights is systematic capture and documentation
of any questions, complaints, grievances, 100%

Benefit sharing or incidents raised by communities. 2
Similarly, site-level staff also file reports Development Development projects
• Local employment opportunities and community incidents and concerns Project
• Local procurement opportunities are discussed in larger employee with community
• Welfare and community development meetings. These reports undergo consultations
programmes thorough investigations using
standardized procedures, with the

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