Page 7 - Environmental Report for EXL Services_Web Only

Helping Clients
Our Presence Highlights World is Transition to There is Strategic Accomplishing Transitioning Climate Accelerating Water Use & Cultivating use Structured GRI GHG List of
Across and Progress Influencing Climate- aligned Always a through to Climate Positive Waste Culture of Assurance 7
the Globe on Goals Our Journey World Better Way Framework Actions Aligned Business Commitments Change Management Shared Value Environmental Data Index Statement Abbreviations
for Risk Aversion

Highlights and Progress on Goals

Priority ESG Issues Goals Progress UN SDGs

Greenhouse gas Reduce absolute greenhouse ON TRACK: Decreased GHG emissions (scope 1 + 2) from
emissions / Climate gas emissions across Scope 18,642 tCO e (2020) to 14,589 tCO e (2021).
2
2
change 1 and Scope 2 by 67% by Completed GHG emission inventory for the last three years;
2035 (over 2019 base year) expanded to global operations from 2019 onwards.
Environmental and achieve net zero Created performance tracking mechanism (including peer
emissions by 2045 .
1
Stewardship benchmarking based on CDP disclosures), identification of
climate related risk and opportunities, and management protocol.
1 Includes Scope 1 and 2 emissions. Established low carbon transition road map.

Energy use YoY optimize electrical ACHIEVED: Reduced electrical consumption per employee
consumption per by 22.9% between 2020 and 2021.
employee by 2%.
Use of renewable
energy & resources

Water use YoY reduce water ACHIEVED: Reduced annual water consumption per employee
consumption per by 47.5% between 2020 and 2021.
employee by 2%. *Note: water consumption data is for India and Philippines centers only.

Generation of waste YoY reduce paper ACHIEVED: Reduced annual paper consumption per employee
consumption per by 32.7% between 2020 and 2021.
employee by 2%. *Note: waste consumption data is for India centers only.
2 During the COVID-19 outbreak ~90-95% of EXL employees were working from
home and most of our delivery centers were in hibernation mode reducing
energy, water, and paper consumption.