Page 20 - Environmental Report for EXL Services_Web Only

Helping Clients
Our Presence Highlights World is Transition to There is Strategic Accomplishing Transitioning Climate Accelerating Water Use & Cultivating use Structured GRI GHG List of
Across and Progress Influencing Climate- aligned Always a through to Climate Positive Waste Culture of
the Globe on Goals Our Journey World Better Way Framework Actions Aligned Business Commitments Change Management Shared Value Environmental Data Index Statement Abbreviations
Monitoring Climate Related Issues
In 2017, EXL launched a worldwide initiative to
account for GHG emissions and create a
de-carbonization roadmap to identify emission
hotspots, which serves as a major instrument for
harmonising our existing operational energy and
resource efficiency operations. We are actively
attempting to connect EXL's existing Environmental
Stewardship with our long-term goal of carbon
neutrality through stakeholder discussions.
Our ESG committee oversees a formal, annual
environmental risk assessment conducted by
the central EHS team in partnership with our
network of EHS SPOCs throughout our
geographical footprint. Managers
(representative from each Geo) meet every two
weeks to evaluate changing conditions such as
events, legal rules, and initiatives, as well as to
discuss industry best practises, initiatives, and
challenges, among other things. This team
regularly examines, and documents changes to
the legislation, SOPs, Policies, and Procedures
on a yearly basis.
Environmental Management
System
At EXL, we strive to minimise the environmental
effect of our activities with an endeavour to
consistently enhance our environmental
stewardship. We focus on emission reduction,
energy conservation, and waste minimization, in
order to lower our global carbon footprint.
Our Environmental, Health & Safety (EHS)
Policy ensures that all workplace policies,
procedures, systems, and practices are
performed at an optimal level, including those
related to reducing environmental impacts. EXL
follows global environmental management
systems for its delivery centres in India Besides,
All our delivery centres are ISO 14001 certified.
EXL is planning to start the Certification of U.S.
sites in FY22 with an aim to improve
environment management and performance.
Our actions with respect to the environment and
society and are based on policies and
procedures, such as the EHS Policy, and the
Code of Conduct. Although not formally
mentioned in our documents, we adopt the
precautionary principle, whereby the absence of
absolute scientific certainty will not be used as
a reason to postpone economically viable
measures to prevent environmental
degradation. Additionally, we train and expect all
employees to understand their role, comply with
all requirements of this policy, report any
violations of this policy or environmental
requirements to their leadership, positively
Assurance 20
for Risk Aversion
recognize the desired environmental behaviors,
and correct undesired ones.
EXL complies with all applicable environmental
regulations. EHS leads of EXL assess the direct
and indirect impacts related to their business
and its associated risks on local water, air, soil
quality, and more.
Environmental Compliance
We drive our environmental compliance through
our Environmental Management System which
ensures both environmental legislation
requirements and environmental licenses and
permits are controlled through a single platform,
making it easier to identify potential
weaknesses and manage the obligations to be
fulfilled by the Company.
Included in this is a stringent self-assessment
monitoring mechanism, the Compliance
Self-Assessment (“CSA”), where EXL’s business
functions across the world conduct independent
and in-depth review of compliance risks via the
GRC digital platform. The CSA is then followed
by Compliance Review and Testing (“CRT”)
where the Compliance function reviews the
accuracy and appropriateness of the
self-assessment responses through a
risk-based approach, leveraging tools such as
trend analysis and inter-process benchmarking.