Page 37 - Environmental Report for EXL Services_Web Only
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Helping Clients
Our Presence Highlights World is Transition to There is Strategic Accomplishing Transitioning Climate Accelerating Water Use & Cultivating use Structured GRI GHG List of
Across and Progress Influencing Climate- aligned Always a through to Climate Positive Waste Culture of Assurance 37
the Globe on Goals Our Journey World Better Way Framework Actions Aligned Business Commitments Change Management Shared Value Environmental Data Index Statement Abbreviations
for Risk Aversion
Waste Management Waste Management at all EXL is guided by a 17 -58.5% 7 -32.7% 5
As an ICT sector company, we are challenging SOP which is continuously updated to 2019 2020 2021
ourselves by adopting processes that would enable incorporate new regulations. The waste Paper Consumption (Sheets per employee)
us to recycle and reuse 100% of our waste across management process followed by the team Sheets Per Employee
our products, operations, and centres. This would includes the following steps:
bring us closer to becoming a circular business.
100% of generated e-waste which comes from
redundant technology products- CPUs, printers, Sorting
networking equipment, laptops and cartridges- are
recycled through government approved recyclers.
We also ensure this by tracing the end-of-life of Classifying
theses waste through a compliance check
mechanism. Since, waste rules differ by region,
waste is handled by the local operational teams in Disposal through Government
addition to sorting, classifying, and handing over Registered Vendors
waste to government-authorized recyclers, as well as
securing relevant permits for various types of waste.
As much of our Hazardous waste- i.e used
lubricant oil comes from the use of DG sets
We are committed to reducing the use which maintains our networks. In 2021, we
of resources and recycling materials continued to increase the amount of
materials recycled and decrease our overall
across our operating facilities. waste footprint. We exceeded our goal to
decrease paper use by 2% per employee
At EXL, we recycle 100% of e-waste each year, reducing paper use by 32.7 %
and hazardous wastes generated due between 2020 and 2021. Additionally, we
to EXL operations through continued our reduction of single use
government authorised recycling plastics by developing an inventory of
one-time plastic commodities throughout
agencies our business.
