Page 23 - Balmer Lawrie Sustainability Report 2022_Single Pages
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Given the rapidly evolving markets that Over the years we have adopted various IT solutions and
we serve and the demands of customers technologies for automation, improved speed as well as
efficiency of systems & processes, energy conservation,
as well as competitive pressures, emission reduction, enhanced safety, fast analysis and
technology is a key enabler of decision making etc. We continue to invest in strengthening
our IT backbone while innovating to enhance customer
competitive advantage. Balmer Lawrie is service and offerings. Various initiatives have been
committed to market-leading product implemented and the IT team is constantly assessing
various tools to help the business stay ahead of the
innovations, integrating sustainability competition.
and deploying automation and other
technologies to improve its processes SBU: Logistics Services is implementing some new IT
initiatives like online customer survey feedback and
as a core component of its business customized IT solutions for faster, dedicated and focused
strategy. This helps us in delivering time-bound service and delivery. This is enabling the SBU
to mitigate industry challenges through its established and
superior value to our customers across growing global associate network and offering clients
the customer product lifecycle. single window logistics solutions. The SBU has revamped
its existing technology and has plans to further upgrade it
shortly to meet future business challenges.
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