Page 30 - Environmental Report for EXL Services_Web Only

Helping Clients
Our Presence Highlights World is Transition to There is Strategic Accomplishing Transitioning Climate Accelerating Water Use & Cultivating use Structured GRI GHG List of
Across and Progress Influencing Climate- aligned Always a through to Climate Positive Waste Culture of Assurance 30
the Globe on Goals Our Journey World Better Way Framework Actions Aligned Business Commitments Change Management Shared Value Environmental Data Index Statement Abbreviations
for Risk Aversion

GHG Emissions in tCO e As an ICT sector, energy dependency of EXL is which include lighting (LED lights
2
on a higher side. Energy is used for lighting, and automated light controls) and
16,068
cooling, powering computers and other related switching to efficient electrical
14,644 systems at different facilities of EXL. It should equipment across all its facilities.
31,827 12,694 also be noted that purchased electricity
17,866 13,853 2. Checking energy efficiency measures
1,672 776 736
contributes approximately 51% of EXL’s total
CY 19 CY 20 CY 21 GHG emissions in CY21. The total energy and as well as Green Building
Scope 1 Scope 2 Scope 3 certification wherever applicable, prior to
3
consumption of EXL for the year 2021 across selection of any new workplace areas.
The comparison of GHG performance during its global operation is 20.38 GWh.
2021 with previous two years (2019 and 2020) Currently, EXL is operating in 14 LEED
shows a sharp decline in total energy As growing organization, it is expected that certified buildings.
consumption and corresponding Scope 1 + energy consumption will also increase. The As a result of implementation of various
Scope 2 emissions by 56% (against 2019) and more energy consumption is directly related to energy efficiency measures, training of its
22% (against 2020). This declining trend for climate change along with other environmental employees as well as hybrid working
Scope 1 + Scope 2 emissions are contributed in impacts. As a sustainable option for growth in during COVID-19 pandemic, the total
combination of both as a result of the business as well as to reduce the impacts energy consumption has reduced by
implementation of various energy efficiency on climate, EXL has set a target to reduce its around 18% in CY21 compared to CY20.
measures, training of its employees and as well energy consumption per employee by 2% on It is also noted that the location wise
as due to hybrid working/ remote working mode year-on-year basis. energy intensity has been also reduced
4
during the COVID-19 pandemic period. EXL has implemented following key energy during CY21 compared to CY19 (baseline
efficiency measures to achieve its target. year) as shown in the table below.
Energy Consumption and Efficiency 1. An enterprise-level retrofit program to Energy Intensity of our India and
Measures transform existing delivery centres into Philippines operations saw the greatest

Our ambition is to reduce our overall carbon highly efficient buildings with smart amount of reduction in energy due to
intensity and find alternatives to replace energy automation. multiple initiatives and work from home
sources used in operations. Energy efficiency • Replacement of conventional UPS system, arrangements. We are slowly also taking
and increasing the use of renewable energy are measures to reduce our Energy
crucial to progress towards our ambition for • Installation of smart system, requirements in other operational
carbon neutrality. • Adopting to energy efficient system boundaries.

3 Note: total energy consumption include purchased grid electricity (non-renewable), purchased off-grid electricity (non-renewable), purchased heat (as applicable) along with the energy equivalent of fossil fuels (diesel, natural
gas as applicable) purchased and consumed.
4 Energy intensity ratio has been computed based on summation of the direct fuel energy consumed and total purchased energy consumption including grid electricity, off-grid electricity and heat/steam considering aspect ratio
as Total Energy Consumption/ capital built-up area (kwh/m2).