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SBU: Logistics Services (LS)
         The Indian logistics market is expected to expand at an
         annual compounded growth rate of 8% over the next five
         years reaching USD 330 billion by 2025. During the year
         SBU: LS achieved a record turnover of Rs.458 Crores and
         registered a top-line growth of around 24% and moderate
         growth in the bottom line of Rs.8 Crores respectively as
         compared to the previous year. The growth can be
         attributed to the incremental business in nearly all
         activities  of  our  Freight  Forwarding  notably  in  Ocean
         Freight, Air Export and Project Logistics.             The Travel vertical is broadly catering to three customer
                                                                segments:  Government  (including  Defence),  Public
                                                                Sector Enterprises (and Autonomous bodies) and Private
         SBU: Logistics Infrastructure (LI)                     Sector Organisations. The first two consist of over 90% of
         The  logistics  sector  is  considered  one  of  the  most   the business for the vertical. Balmer Lawrie offers Air
         important  sectors  contributing  to  the  Indian  economy.   Ticketing  and  related  services  such  as  Hotel  Booking,
         SBU: LI comprises three main segments viz. Container   Forex, Insurance, Transportation etc. Ticketing Services
         Freight Stations (CFS) typically set up in the vicinity of   contribute over 90% of the business for the vertical.
         ports, Warehousing & Distribution (W&D) and Integrated
         Check Post (ICP). CFSs are an extended arm of the port   SBU: Refinery & Oil Field Services (ROFS)
         set up primarily with a view to decongesting ports.
                                                                ROFS is engaged in processing Mechanized Oily Sludge
         During FY 2021-22, SBU: LI was able to achieve 6%      and Hydrocarbon Recovery from Crude Oil Storage
         growth in terms of imports, and 35% growth in terms of   Tanks  and  Lagoons.  This  activity  which  pertains  to  the
         exports. However, due to cutthroat pricing and         prevention of pollution and oil waste recycling through the
         competition from the industry and a reduction in the dwell   recovery of hydrocarbons is a niche segment in the oil &
         time of containers at CFS, the turnover reduced by 20%   gas industry.
         and profit reduced by 26% in comparison to last year.
                                                                Despite the loss of substantial production time due to the
                                                                pandemic, SBU: ROFS was able to achieve the targeted
         SBU: Travel & Vacations (T&V)                          equipment utilisation for the year. The operational
         The increase in air traffic in FY 2022 came as a       performance was more or less at par with our budgeted
         much-needed relief for aviation players who incurred   estimates  mainly  due  to  advance  order  booking  for  the
         massive losses in FY 2020-21 due to poor demand amid   SBU. The new order booking was sluggish due to high
         travel restrictions. The industry expects this momentum to   competition in the market and the expected profitability of
         continue due to a huge pent-up demand, for which most   newly booked orders is expected to be lower than
         players are ramping up their operations.               previous year trends.








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