Page 37 - Balmer Lawrie Sustainability Report 2022_Single Pages
P. 37

1   Engagement Channel                                            Customized online
                      Individual Performance Appraisal,                             questionnaires were
                      Town Hall Meetings and Online survey                          circulated amongst the key
                                                                                    stakeholders to identify their
                      Identified Issues                                              issues related to
                      Health and Safety, Work Satisfaction,                         sustainability. The employee
                      Human Rights, Training & Development                          engagement questionnaire
                                                                                    was launched across
                                                                                    Balmer Lawrie's business
                                                                                    verticals and corporate and
                  2   Engagement Channel                                            regional offices. The team
                      Customer / Dealer Meet                                        also circulated the online
                      In-person Meets with Key Customer                             survey amongst the
                                                                                    customers and suppliers.
                      Identified Issues                                              The responses received
                      Product Safety & Quality, Customer Relationship               were analyzed and then
                                                                                    discussed with the
                                                                                    corporate sustainability
                                                                                    team.
                  3   Engagement Channel
                      Public Hearing

                      Identified Issues
                      Community Development and Relationship





                  4   Engagement Channel
                      Product Development Meetings
                      Pre-bid and post-bid meetings
                      Identified Issues
                      Health & Safety




                  5   Engagement Channel
                      Balmer Lawrie signs an MOU with MoPNG
                      Review Meetings

                      Identified Issues
                      Environment Issues, Climate Change
                      Business Performance





                                                                                                               37
   32   33   34   35   36   37   38   39   40   41   42